Our Policies
Terms of Service
Welcome to Arada Solutions! By accessing or using our website, you agree to the following Terms of Service.
1. Use of Our Services
- You must be at least 18 years old to use our services.
- You agree to provide accurate and up-to-date information when creating an account or placing an order.
2. Payment Terms
- All payments must be made in full at the time of purchase.
- We reserve the right to cancel orders if payment is declined or suspected of fraud.
3. Intellectual Property
- All content on our website, including text, graphics, and code, is our intellectual property and may not be used without permission.
4. Limitation of Liability
- We are not liable for indirect or consequential damages arising from the use of our services.
- Our liability is limited to the amount you paid for the service or product.
5. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
For questions about our Terms of Service, contact us at support@aradasolutions.com.
Privacy Policy
Arada Solutions values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing address, and payment information when you make a purchase.
- Non-Personal Information: Browsing data, IP addresses, and cookies for website optimization and analytics.
2. How We Use Your Information
- To process payments and fulfill orders.
- To send updates about your order or respond to your inquiries.
- For fraud prevention and security purposes.
- To improve our services and customer experience.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
- To payment processors for secure payment handling.
- To comply with legal obligations or protect against fraudulent activity.
4. Data Security
We implement industry-standard measures to protect your personal data, including encryption and secure servers. However, no system is entirely secure, and we cannot guarantee absolute security.
5. Compliance with Regulations
We are committed to complying with applicable privacy laws, including:
- GDPR (General Data Protection Regulation): If applicable, you have the right to access, correct, delete, or restrict the use of your data.
- CCPA (California Consumer Privacy Act): California residents have the right to request information about how their data is collected, used, and shared, and may request deletion of their personal information.
- HIPAA (Health Insurance Portability and Accountability Act): We ensure compliance if handling health-related information, though our primary focus is marketing and communications.
To exercise your rights, please contact us at support@aradasolutions.com.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct any inaccurate information.
- Deletion: Request that we delete your personal information.
- Restriction: Limit how we use your information.
- Opt Out: Opt out of marketing communications.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Consent and Opt-Out
By providing your phone number or other contact information, you consent to receive SMS communications from us.
- You may opt-out at any time by replying “STOP” to any SMS message you receive from us.
- To unsubscribe from email communications, follow the unsubscribe link provided in the email or contact us directly at support@aradasolutions.com.
For questions about our Privacy Policy, contact us at support@aradasolutions.com.
Refund Policy
At Arada Solutions, customer satisfaction is our priority. This Refund Policy outlines the terms under which refunds will be processed.
1. Eligibility for Refunds
- Refunds are only applicable for digital products and services not yet delivered or if there is a defect in the delivered product.
- Refund requests must be submitted within [Insert Timeframe, e.g., 14 days] of purchase.
2. Non-Refundable Items
- Customized services or products already delivered.
- Subscription fees after the subscription period has started.
3. Process for Requesting Refunds
- Submit a refund request via email to [Insert Email Address], including your order number and reason for the refund.
- Refunds will be processed within [Insert Timeframe, e.g., 7 business days] of approval.
4. Payment Method
- Refunds will be issued to the original payment method used during purchase.
For questions about our Refund Policy, contact us at support@aradasolutions.com.